A total of 220 satisfaction questionnaires were sent to patients. Of these, 106 questionnaires were completed, representing a response rate of 48.2%.
The results achieved by Clinique Valmont are particularly encouraging: in the majority of the areas assessed, our results are above the 2026 national benchmark.
These results reflect the daily commitment of our teams to providing high-quality care, as well as the importance we place on listening to and supporting each patient.
Beyond the figures, this survey is a valuable tool for identifying the strengths of our care and the areas where we can continue to improve. Patient satisfaction is at the heart of our continuous improvement approach.
These results also reflect the commitment and professionalism of all Clinique Valmont employees. Physicians, nurses and other healthcare professionals, therapists, administrative, hospitality and technical teams: everyone contributes to providing patients with high-quality care and support in a caring and professional environment.
We are proud to see that the efforts made every day are reflected in the feedback and experiences shared by our patients.
